Document version
Version: 1.0
Effective date: 27 May 2026
How World-Meeting collects, uses, stores, protects and shares personal data for the website, rooms, payments, translation, cookies, evidence and support.
Version: 1.0
Effective date: 27 May 2026
This Privacy Policy explains how World-Meeting collects, uses, stores, protects and shares personal data processed in connection with the World-Meeting website, web application and services, accessible in particular from the domain world-meeting.app and any subdomains, hereinafter the "Site" or the "Service".
World-Meeting enables users to create, join and manage WebRTC audio/video meeting rooms with, depending on the settings selected, automated real-time translation, subtitles, translated voice, room messages, screen sharing, waiting room, organizer-based admission, speaking control and technical evidence related to payment, refunds, incidents or disputes.
This Privacy Policy is intended to cover, in a single document, privacy information, cookies and local storage, AI and translation-related processing, and the main categories of technical providers and subprocessors used by World-Meeting.
This Privacy Policy must be read together with the Terms of Use, the Terms of Sale, the Refund and Cancellation Policy, the Legal Notice and, where applicable for business customers, the Data Processing Addendum or "DPA".
The data controller is the operator of World-Meeting, hereinafter "World-Meeting", the "Publisher", "we", "us" or "our".
Controller identification:
Where World-Meeting processes data for its own purposes, including management of the Site, security, payment, billing, evidence, support, fraud prevention, Service improvement, dispute management and compliance with legal obligations, World-Meeting acts as data controller.
Where World-Meeting processes data relating to participants, employees, clients, students, partners, guests or other persons invited by a business Client solely to provide the ordered room according to the Client's instructions, World-Meeting may act as processor within the meaning of the GDPR. In that case, the Data Processing Addendum or DPA supplements this Privacy Policy.
This Privacy Policy may concern in particular:
World-Meeting collects only the data necessary for the purposes described below, depending on the features used.
When a user visits the Site, we may process:
When a user contacts World-Meeting or reports a problem, we may process:
When a room is created, we may process:
To identify and authorize the organizer in a room, we may process:
When a participant attempts to join a room, we may process:
The invitation link does not provide automatic access to the room. Non-organizer participants may remain in the waiting room until approved by the organizer.
The Service enables real-time audio/video communication.
Depending on the configuration, audio, video or screen sharing streams may transit through WebRTC infrastructure, including LiveKit or a compatible service. World-Meeting is not intended to permanently record raw audio, raw video or raw screen sharing content.
In its current architecture, the World-Meeting backend does not necessarily receive raw audio/video streams. However, technical providers necessary for media transmission may process streams in real time in order to provide the room.
The user remains responsible for what they activate, say, show or share.
When translation features are used, we may process:
Translation is automated. It may involve the temporary transmission of audio, text or metadata to an automated translation provider, including OpenAI, in order to provide the requested result.
World-Meeting does not treat translations as certified translations, official interpretations or evidentiary records.
If the user uses room messages, we may process:
Room messages are separate from subtitles and audio translation. Unless a specific feature states otherwise, manually entered messages are not necessarily translated.
In a team room, we may process:
These data are necessary for the structured operation of the team room.
For paid rooms, payments are processed through Stripe Checkout.
World-Meeting may process or receive from Stripe:
World-Meeting does not store full card numbers. Card data are processed by Stripe in accordance with Stripe's own terms and policies.
When a transactional email is sent, for example after payment to provide the start link, invitation link, organizer code, duration and start window, we may process:
Email links must not contain raw secrets where the Service uses a separate organizer code.
In the event of a dispute, refund, chargeback, Stripe dispute, report, incident or suspected fraud, we may process:
Evidence exports intended for a dispute must exclude secrets, tokens, API keys, cookies, raw audio, raw video and full transcripts, except where a specific legal obligation or strictly justified necessity applies.
To maintain, secure and improve the Service, we may process technical events such as:
These data are used for observability, security, evidence of operation, Service improvement and malfunction detection.
World-Meeting must not store raw audio, raw video, OpenAI secrets, API keys or raw transcripts in technical analytics by default.
World-Meeting processes data for the following purposes and legal bases.
Purposes:
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World-Meeting may send marketing communications only where an appropriate legal basis exists, including consent, an existing business relationship or permitted B2B prospecting under applicable rules.
Marketing communications must include a simple unsubscribe mechanism.
Certain data are necessary to provide the Service. For example:
Where data are optional, the user may choose not to provide them, but certain features may then be unavailable or degraded.
World-Meeting may use cookies, local storage, session storage, pixels, technical identifiers, logs and similar technologies, together referred to as "Trackers".
World-Meeting may use strictly necessary Trackers to operate the Site and the Service, including to:
These Trackers are necessary to provide the Service requested by the user or to enable electronic communication. They do not require prior consent where applicable law allows it.
Depending on the configuration, World-Meeting may use in particular:
The exact names of Trackers may change depending on Service versions.
When a user pays for a room through Stripe Checkout, the user is redirected to a Stripe payment interface or uses Stripe elements.
Stripe may use its own cookies, trackers, security mechanisms, fraud prevention tools, authentication, payment, Link, 3D Secure, risk analysis or compliance technologies.
These trackers are subject to Stripe's policies. World-Meeting does not control all trackers placed on Stripe domains or interfaces.
Payment must not be circumvented. Card data are processed by Stripe and not by World-Meeting.
The Service may use technologies necessary for real-time communication, including WebRTC, LiveKit or a compatible service.
These technologies may process technical information necessary for audio/video connection, such as connection state, network quality, device, browser, WebRTC statistics, latency, errors or session identifiers.
When automated translation is used, technical information may be processed to create or maintain a translation session.
These processing operations are necessary for the features requested by the user.
World-Meeting may use technical measurements to understand reliability, errors, media quality, checkout success, creation flows, rooms, translation capabilities and incidents.
Where these measurements are strictly necessary for the operation, security or provision of the Service, they may be used without consent within the limits allowed by law.
Where World-Meeting uses non-exempt audience measurement trackers, advertising trackers, marketing pixels, social network trackers or cross-site measurement, these trackers will be activated only after prior consent where required by law.
World-Meeting does not place advertising cookies, retargeting pixels, social media trackers or similar non-essential trackers without prior consent where required.
Where consent is required, the user must be able to:
Acceptance of the Terms of Use or Terms of Sale does not constitute consent to non-essential cookies.
Continuing to browse or remaining silent must not be interpreted as consent to Trackers subject to consent.
The user may configure their browser to block, delete or limit certain cookies and local storage.
However, blocking strictly necessary Trackers may prevent the normal operation of the Service, including room creation or recovery, return after Stripe payment, organizer code storage, waiting room admission, access to protected APIs, language preferences, security, audio/video connection or translation.
World-Meeting may offer automated translation, subtitles, translated voice and translation recap features.
These features may use artificial intelligence or automated translation technologies. They process the data necessary to provide the requested translation, including audio, source language, target language, transcript text or technical metadata.
World-Meeting does not use these features to make automated decisions producing legal effects concerning users or similarly significantly affecting them within the meaning of the GDPR.
Translations, subtitles and translated voice may contain errors, omissions, delays, mistranslations, approximations or quality variations. They must not be treated as certified translations, official interpretations, professional advice or the sole basis for a critical decision.
Users and Clients must not rely exclusively on World-Meeting translations for medical, legal, financial, security, emergency, immigration, regulatory compliance, critical contractual negotiation or other high-stakes decisions.
The organizer and the Client are responsible for informing participants where a room uses automated translation, subtitles, translated voice or translation recap features and for obtaining any consent or legal basis required under applicable law.
Data may be accessible, as needed, to the following categories of recipients:
World-Meeting may use the following main categories of providers:
The Client may use its own tools or services in parallel with World-Meeting, including browser, operating system, recording tool, screenshot tool, email, calendar, proxy, VPN, corporate network or security solution.
These tools are not subprocessors of World-Meeting. The Client remains responsible for their compliance.
World-Meeting may add, replace or remove a provider in order to provide, secure, improve or maintain the Service.
Where the change concerns an important subprocessor for data processed on behalf of business Clients, World-Meeting may inform Clients by updating this Privacy Policy, by notice on the Site, by email or by any reasonable means.
The Client may object to a change on legitimate data protection grounds under the conditions set out in the DPA.
World-Meeting targets an international audience, including the European Union, the United States and Asia. Some providers or recipients may be located outside the European Union or the European Economic Area.
Where personal data are transferred to a country that does not benefit from an adequacy decision, World-Meeting implements appropriate safeguards where required, including Standard Contractual Clauses, the Data Privacy Framework where available and applicable, supplementary measures, encryption, pseudonymization, minimization or contractual commitments from providers.
The user may request reasonable information about applicable safeguards through the privacy contact address.
World-Meeting stores data for a limited period determined according to the purpose, nature of the data, room status, legal obligations, security needs and the existence of any dispute.
By way of indication:
Certain data may be anonymized or aggregated in order to produce statistics that no longer identify a person.
World-Meeting implements reasonable technical and organizational measures to protect data, including depending on configuration:
No electronic transmission or storage can be guaranteed as absolutely secure. The user must protect their links, organizer codes, devices, browsers, email inboxes and networks.
World-Meeting is not designed to process sensitive data, including health data, biometric data for the purpose of unique identification, data relating to criminal offenses, highly sensitive financial data outside Stripe, children's data, protected secrets or information subject to specific regulated regimes.
Users must not transmit such data through the Service unless they have an appropriate legal basis, authorizations and a specific written agreement with World-Meeting where necessary.
If sensitive data are voluntarily communicated by a user in a room, message, report, screen share, audio stream or translation, the user or Client organizer remains responsible.
Depending on applicable regulations, including the GDPR for persons located in the European Union or concerned by processing subject to the GDPR, persons may have the following rights:
To exercise these rights, the user may contact World-Meeting at the address indicated in this Privacy Policy.
World-Meeting may request reasonable information to verify the identity of the requester, locate the relevant data and avoid communicating data to an unauthorized person.
Where World-Meeting acts as processor for a business Client, World-Meeting may forward the request to the Client or request instructions, unless a direct legal obligation provides otherwise.
Certain rights may be limited where retention is necessary to comply with a legal obligation, establish or defend legal claims, prevent fraud, handle a dispute, protect the security of the Service or respect the rights of other persons.
Depending on the country or state of residence, including certain U.S. states or countries in Asia, persons may have additional rights, such as the right to know the categories of data collected, right to deletion, right to correction, right to opt out of certain sales or sharing of data, right to limit the use of sensitive data, right not to be discriminated against for exercising a right, or right to appeal.
World-Meeting does not sell personal data in the ordinary meaning of the term. If a local regulation broadly defines "sale" or "sharing", World-Meeting will handle applicable requests under the relevant law.
Persons concerned may contact World-Meeting to exercise their local rights. World-Meeting will respond to the extent required by applicable regulation.
World-Meeting is intended for professional or organizational use and is not intended for children.
Minors may use the Service only under the responsibility of a legal representative, institution, employer, educational supervisor or authorized organization, where permitted by applicable law.
If World-Meeting learns that a minor has provided data without appropriate authorization, World-Meeting may delete or restrict the relevant data where possible and appropriate.
World-Meeting may modify this Privacy Policy to reflect changes in the Service, law, providers, processing operations or security.
The applicable version is the version published on the Site at the time of use, unless otherwise stated in an order or specific agreement.
In the event of a substantial change, World-Meeting may inform users by any reasonable means.
For any question relating to this Privacy Policy or the exercise of rights:
Persons located in the European Union may also lodge a complaint with their competent supervisory authority, including the CNIL in France.