General Terms of Use - World-Meeting

Version: 1.0

Effective date: 27 May 2026

These General Terms of Use, hereinafter the "CGU" or the "Terms of Use", define the rules for accessing and using the World-Meeting website, web application and services, accessible in particular from the domain world-meeting.app and any subdomains, hereinafter the "Site" or the "Service".

World-Meeting is an online service enabling users to create, join and manage WebRTC audio/video meeting rooms with, depending on the settings selected, real-time translation, subtitles, translated voice, screen sharing, room messages, speaking control, speaking queues, waiting room and organizer-based admission features.

The CGU apply to any person accessing the Site or using the Service, whether as an organizer, participant, paying client, visitor or invited user.

The sale of paid rooms to professional clients is governed by the General Terms and Conditions of Sale, hereinafter the "CGV" or the "Terms of Sale", which supplement these CGU for paying clients.

The Service is published by the operator of World-Meeting, hereinafter the "Publisher".

The Publisher's full identification details, including its legal name, address, registration details, contact details, publication director and information relating to the Site's hosting provider, are set out in the Legal Notice page of the Site. The Legal Notice forms part of the contractual information and must be read together with these CGU, the CGV, the Privacy Policy, the Refund and Cancellation Policy and, where applicable for business clients, the Data Processing Addendum.

In these CGU, the terms below have the following meaning:

"Organizer" means the user who creates, opens, administers or controls a room. The organizer has specific rights, including copying the invitation link, using or recovering an organizer code, approving or rejecting admission requests, locking or unlocking new joins, removing a participant, ending a room and managing speaking rights in a team room.

"Participant" means any person invited or authorized to join a room, whether or not that person is a paying client.

"Client" means the natural or legal person ordering a paid room in the context of a professional, commercial, associative, institutional, educational or organizational activity.

"User" means any organizer, participant, client, visitor or any person accessing the Site or the Service.

"Room" means an online meeting space created through World-Meeting, identified by a unique technical identifier, with a duration, capacity, mode and languages locked at the time of creation.

"Conversation room" means a room intended for a conversation between a maximum of two participants.

"Team room" means a room intended for a structured meeting of two to ten participants, with speaking control and a speaking queue.

"Waiting room" means the mechanism by which a non-organizer participant requests access to a room and waits for the organizer's approval or rejection before receiving effective access to protected features.

"Invitation link" means the URL allowing access to the pre-entry page of a room. The invitation link does not grant any automatic right of access to the room.

"Organizer code" means a code or secret allowing the organizer to recover or exercise administration rights over a room. It must be kept confidential.

"User Content" means any item entered, transmitted, displayed or shared by a user through the Service, including visible name, messages, real-time audio/video signals, screen sharing, language preferences, reports and support information.

"Translation" means audio translation, subtitle, translated transcript, translated voice or translation recap features provided by automated services, including real-time translation technologies.

Accessing the Site, creating a room, requesting entry to a room, using an invitation link, using an organizer code, paying for a room, sending a message, using audio/video, translation, subtitling or screen sharing features, or submitting a report implies full and unconditional acceptance of these CGU.

If the user does not accept the CGU, the user must not access or use the Service.

Where a user acts on behalf of a company, association, administration, educational institution, team, client, employer or other organization, the user represents that they have the powers and authorizations necessary to accept the CGU on behalf of that organization and to use the Service in that capacity.

World-Meeting is primarily intended for professional, organizational, associative, institutional, educational or commercial use.

The Service is not intended to be used by children or by persons who do not have the capacity or authorizations necessary to participate in an online meeting. Minors may use the Service only under the responsibility of a legal representative, institution, employer, educational supervisor or authorized organization, where permitted by applicable law.

Users undertake not to use World-Meeting for personal, family or household purposes where such use would be incompatible with the professional positioning of the Service, applicable payment rules or local laws.

Use of the Service is governed by the following documents:

1. these CGU;
2. the CGV for clients ordering a paid room;
3. the Privacy Policy, including cookies, local storage, AI/translation and provider information;
4. the Refund and Cancellation Policy, where published separately;
5. the Legal Notice;
6. the Data Processing Addendum, where applicable to business clients;
7. the information displayed at the time of room creation, pre-entry or payment;
8. any specific terms accepted in writing by the Publisher.

In the event of a conflict between these documents, specific terms accepted in writing shall prevail for the subject matter they address. The CGV shall prevail over the CGU for matters relating to orders, prices, payment, taxes, refunds and disputes related to a paid sale. The Data Processing Addendum shall prevail for matters relating to personal data processed by World-Meeting as processor on behalf of a business client.

World-Meeting allows users in particular to:

• create a conversation room or a team room;
• choose a room mode, duration, capacity and available languages;
• generate an invitation link and an organizer code;
• join a room via an invitation link, room identifier or organizer code;
• go through a pre-entry page to verify the meeting context, media permissions, visible name and language preferences;
• use a waiting room with approval by the organizer;
• exchange audio and video in real time;
• use, depending on the mode and settings, automated real-time translation, subtitles, translated voice and translation recaps;
• write messages in a room;
• use screen sharing;
• use organizer controls;
• use speaking control in team rooms;
• report a problem.

The exact features may vary depending on the room mode, selected settings, browser, device, permissions, internet connection, availability of third-party providers, Site configuration, payment status and applicable technical or legal limitations.

A room may be created only through the workflows provided by World-Meeting.

A room may in particular be created through:

• a free, administered, promotional, demonstration or development workflow where enabled;
• a paid workflow through Stripe Checkout where payment is required.

Creating a room locks certain settings, including the mode, duration, capacity, available languages and access conditions. These settings are not necessarily modifiable after creation.

The durations offered may include 30, 60, 90 or 120 minutes. Conversation rooms are limited to two participants. Team rooms may be limited to a capacity of between two and ten participants. These values may change if the Service is modified.

The room must not be used to circumvent capacity, duration, language, translation, payment or security limits.

The organizer is responsible for organizing their room.

As such, the organizer is responsible in particular for:

• verifying that the Service is suitable for their needs;
• correctly choosing the room mode, duration, capacity and languages;
• keeping their organizer code confidential;
• sending the invitation link only to the persons they wish to invite;
• informing participants of the rules applicable to the meeting;
• obtaining, where necessary, the authorizations or consents required for the use of audio, video, subtitles, translation, translated voice, screen sharing or messages;
• approving or rejecting admission requests;
• removing unwanted or unauthorized participants;
• complying with applicable laws relating to confidentiality, personal data, professional secrecy, intellectual property, recording, employment law, security and electronic communications;
• not sharing unlawful, confidential or sensitive content without appropriate rights or legal basis.

The organizer understands that a participant can effectively access a protected room only after approval where the waiting room is applicable.

The invitation link to a room does not grant any automatic right of access to the room.

Except for organizer access or a mechanism expressly provided by World-Meeting, any non-organizer participant must submit an admission request from the pre-entry page. This request may include a visible name, language preferences, technical information and signals necessary for the operation of the room.

As long as the admission request is pending or rejected, the participant is not considered admitted to the room and cannot access protected features, including the room's audio/video streams, media tokens, translation secrets, messages, subtitles, translation recaps, speaking state, screen sharing state, participant preferences, room events and features reserved for active participants.

The organizer may approve, reject, remove or readmit participants according to the available features. World-Meeting provides the technical admission infrastructure but does not guarantee that an organizer will approve a request.

World-Meeting may also refuse, suspend or revoke access in the event of room expiry, non-payment, cancellation, refund, dispute, abuse, breach of the CGU, security risk, legal constraint or technical malfunction.

A room may be subject to a start window or a maximum usage duration.

In rooms with deferred start, organizer access may allow the room to be prepared without necessarily starting the effective meeting time immediately. Depending on the Service configuration, the effective duration may start when the first approved non-organizer participant actually joins the room while the organizer is present.

When the room expires, reaches its maximum duration, is ended by the organizer, cancelled, refunded, blocked or becomes unavailable, users may lose access to media streams, translations, subtitles, messages, speaking controls, room events and other features.

The user understands that a room is a temporary service. World-Meeting is not a permanent storage service, meeting archiving service or long-term content retention service.

The user must have a compatible browser, compatible device, sufficient internet connection, microphone, camera and the necessary permissions when they wish to use audio, video, translation, translated voice or screen sharing features.

The user is responsible for their equipment, connection, browser, system settings, media permissions, firewall, VPN, network restrictions and any IT policy applicable within their organization.

World-Meeting does not guarantee that the Service will work on all devices, browsers, networks, countries, configurations, professional environments or corporate restrictions.

Audio, video and screen sharing features are provided for real-time exchanges.

The user undertakes not to broadcast items that they are not entitled to communicate, including confidential documents, sensitive personal data, trade secrets, copyrighted content, medical information, financial information or information covered by a professional confidentiality obligation, unless they have the necessary authorizations.

The user is solely responsible for what they activate, say, show, share, write or transmit in a room.

World-Meeting does not systematically monitor real-time communications and is not intended to moderate users' private conversations live.

World-Meeting may offer automated real-time translation, subtitles, translated transcription, translation recap and translated voice features.

These features are provided by automated systems and may contain errors, omissions, delays, approximations, mistranslations, quality variations, interruptions, difficulties related to accents, background noise, overlapping speech, microphone quality, network stability, language selection, incomplete context or limitations of third-party providers.

Translation does not constitute certified translation, official interpretation, professional advice, a reliable evidentiary record or a service suitable for critical situations.

The user must not rely exclusively on translations or subtitles for medical, legal, financial, security, emergency, immigration, regulatory compliance, critical contractual negotiation decisions or any other high-stakes decision.

Translated voice may be experimental or limited. World-Meeting may modify, suspend or remove all or part of the translation features in order to improve the Service, reduce risks, comply with applicable laws or take account of technical and economic constraints.

Additional information about automated translation, AI-related processing and providers is set out in the Privacy Policy.

Rooms may include a text message area.

Messages are separate from subtitles and audio translation. Unless otherwise stated, manually entered messages are not necessarily translated.

The user is solely responsible for the messages they enter or share. The user undertakes not to publish any message that is unlawful, insulting, discriminatory, harassing, threatening, defamatory, misleading, violent, unauthorized sexual content, infringing third-party rights, containing malware or breaching these CGU.

World-Meeting may delete, make inaccessible, retain as evidence or report a message where there is a legitimate reason, including breach of the CGU, reporting, legal obligation, dispute, fraud, security or protection of the rights of the Publisher or third parties.

World-Meeting must not be presumed to offer an official meeting recording feature, unless such feature is explicitly displayed as such.

Users are prohibited from recording, capturing, broadcasting, retransmitting, copying or publishing a meeting, audio stream, video stream, shared screen, messages, subtitles or translation without having the necessary rights, authorizations, consents and legal bases.

The organizer is responsible for informing participants of any recording or specific processing that the organizer carries out themselves or imposes through third-party tools.

World-Meeting disclaims any responsibility for recordings, captures or broadcasts made by users outside the features provided by the Service.

Users undertake to use the Service in good faith, in accordance with applicable laws, these CGU, third-party rights and World-Meeting's professional or organizational purpose.

In particular, it is prohibited to:

• impersonate any person or organization;
• use an invitation link or organizer code without authorization;
• circumvent the waiting room, organizer approval, capacity limits or technical controls;
• disrupt a room, overload admission requests or create abusive access attempts;
• harass, threaten, insult, discriminate against or intimidate other users;
• disseminate unlawful, violent, hateful, terrorist, child sexual abuse, unauthorized sexually explicit, discriminatory, defamatory content or content violating human dignity;
• share personal, confidential or sensitive data without the right to do so;
• transmit viruses, malware, scripts, bots or attack tools;
• test, scan, bypass or attack the security of the Service;
• use the Service for spam, phishing, fraud, scams, unlawful data collection or social engineering;
• use the Service to monitor persons without the required information or authorization;
• use the Service in a context subject to sanctions, embargoes, export restrictions, anti-corruption laws or professional rules without prior compliance;
• resell, rent, sublicense or commercially exploit access to the Service without the Publisher's written authorization;
• copy, decompile, disassemble, attempt to extract the source code or create a competing service based on the Service, except where mandatory law allows it;
• use translation as a certified service, official interpretation or sole tool for critical decisions.

Any user may report a problem, abuse, unlawful content, breach of the CGU, technical incident or payment difficulty through the contact methods provided on the Site, including the contact page or the "Report a problem" feature where available.

A report should, where possible, contain:

• identification of the room or event concerned;
• the approximate date and time;
• a clear description of the facts;
• the items allowing identification of the disputed content or conduct;
• the reasons why the content or conduct is allegedly unlawful or contrary to the CGU;
• the contact details of the person making the report, unless impossible or where anonymous reporting is accepted.

World-Meeting may review the report, request additional information, take technical measures, restrict access, retain certain evidence, inform competent authorities or take no action where the report is manifestly unfounded, insufficient, abusive or impossible to process.

Where specific obligations relating to notification, removal, challenge or appeal apply under mandatory regulations, World-Meeting implements the required procedures to the extent applicable to its role, size, features and legal status.

World-Meeting may suspend, restrict, block or remove any access to the Service, a room, a link, an organizer code, a feature or content where necessary or reasonably justified, including in the event of:

• breach of the CGU or CGV;
• non-payment, cancellation, refund or payment dispute;
• suspected fraud, abuse, abusive chargeback or unauthorized use;
• risk to the security, availability or integrity of the Service;
• disruptive or harmful conduct toward other users;
• legal, administrative, judicial or regulatory request;
• manifestly unlawful content;
• room expiry;
• need for maintenance or technical correction;
• infringement of third-party rights;
• use contrary to restrictions imposed by third-party providers.

Where reasonably possible and legally permitted, World-Meeting may inform the user concerned of the main reasons for the measure. However, the Publisher may refrain from communicating certain details where doing so would compromise security, fraud prevention, confidentiality, an investigation, third-party rights or compliance with the law.

Use of the Service involves the processing of certain data, including technical information, room identifiers, visible names, language preferences, payment data, billing information, messages, reports, access events, consent evidence, security data and items necessary for the operation of audio/video and translation services.

These processing operations are described in the Privacy Policy, which also includes information about cookies, local storage, AI/translation-related processing, technical providers and subprocessors.

Where World-Meeting processes personal data on behalf of a business client as processor, the Data Processing Addendum may apply.

The user undertakes to transmit through the Service only data that they are authorized to process and communicate. The organizer and the Client are responsible for informing participants and obtaining the necessary authorizations or legal bases where their use of the room involves the processing of personal data of participants, employees, clients, students, partners, speakers or third parties.

World-Meeting is not intended to receive highly sensitive data, including health data, biometric data for the purpose of unique identification, protected secrets, payment data outside Stripe Checkout, children's data, sensitive government data or information subject to specific regulated regimes, except with prior written agreement and an appropriate legal framework.

Room links, organizer codes, access tokens, temporary identifiers and recovery information are confidential or sensitive.

The user is responsible for their storage, transmission and use. Any person holding an organizer code may potentially exercise organizer rights if the system authorizes it.

The user must promptly inform World-Meeting in the event of suspected unauthorized access, code leakage, fraudulent use, abnormal behavior or security incident.

World-Meeting implements reasonable security measures but does not guarantee absolute security. No online communication system can be considered risk-free.

The operation of World-Meeting may depend on third-party providers, including for payments, real-time audio/video, automated translation, hosting, email sending, technical analytics, security and infrastructure.

These providers may include, depending on the Service configuration, providers such as Stripe, LiveKit, OpenAI, cloud providers, email providers and infrastructure providers.

Use of certain features may be subject to the terms, restrictions, availability, acceptable use policies, geographic limitations, technical limitations and obligations of these third-party providers.

World-Meeting is not responsible for interruptions, limitations, refusals, errors, decisions, pricing changes, geographic restrictions or unavailability attributable to these third-party providers, except where mandatory law provides otherwise.

Further information about providers and categories of recipients is set out in the Privacy Policy.

World-Meeting provides the Service with an objective of reasonable availability, without any guarantee of permanent, continuous, error-free or uninterrupted availability.

The Service may be interrupted, slowed down or limited, including in the event of maintenance, update, technical incident, overload, provider outage, attack, network issue, security constraint, regulatory decision, force majeure or feature modification.

World-Meeting may modify the Service, add, remove, limit or replace features, modify workflows, adapt the interface, change providers, adjust capacities, fix bugs or evolve the technical architecture.

Where the modification affects an ongoing paid order, the CGV determine the Client's potential rights.

The Site, the Service, interfaces, trademarks, logos, texts, graphic elements, software, databases, architectures, domain names, features, documentation and technical elements of World-Meeting are protected by intellectual property rights and remain the property of the Publisher or its licensors.

The user is granted only a personal, limited, non-exclusive, non-transferable, revocable and temporary right to access and use the Service in accordance with the CGU.

No provision of the CGU transfers to the user any ownership right over World-Meeting, its code, trademarks, technologies, editorial content or protected elements.

The user retains the rights they hold in their content.

To enable the operation of the Service, the user grants World-Meeting a non-exclusive, worldwide, free license, limited to the necessary duration, allowing it to process, transmit, display, temporarily host, technically reproduce, technically adapt, secure, analyze, retain as evidence and communicate to necessary providers the User Content to the extent required to:

• provide the room;
• transmit audio, video, messages, subtitles and translations;
• ensure synchronization between participants;
• process admission requests;
• provide support;
• prevent abuse and fraud;
• comply with legal obligations;
• manage disputes, refunds, payment disputes, incidents and evidence.

This license does not authorize World-Meeting to commercially exploit meeting content independently of the provision, security, improvement, compliance and defense of the Service.

To ensure the operation, security, billing, fraud prevention, incident resolution and defense in the event of a dispute, World-Meeting may retain certain technical and contractual elements, including:

• room and order identifiers;
• room settings;
• timestamps for creation, payment, opening, admission request, approval, rejection, entry, exit, expiry, reporting and incident;
• versions of accepted contractual documents;
• consent evidence at checkout;
• payment statuses;
• minimized access data;
• technical events relating to promised, requested, functional, degraded or failed capabilities;
• elements necessary for a support, refund, dispute or payment dispute file.

World-Meeting does not retain technical secrets, access tokens, API keys, raw audio or raw video beyond what is strictly necessary for immediate technical operation, unless otherwise stated in the Privacy Policy or required by a specific legal obligation.

Evidence may be retained for longer where a dispute, payment dispute, fraud, report, investigation, legal obligation or legitimate retention requires it.

The Service is provided "as is" and "as available", subject to any warranties that cannot be excluded under applicable law.

World-Meeting does not guarantee:

• absence of errors, interruptions, latency or loss of quality;
• constant audio, video or translation quality;
• accuracy of subtitles or translations;
• suitability of the Service for a specific need not expressly accepted in writing;
• compatibility with all browsers, networks, devices, VPNs or professional environments;
• admission of a participant by the organizer;
• effective presence of participants;
• success of a meeting, negotiation, training, event or service organized by the user;
• absence of errors caused by a third-party provider;
• permanent retention of content.

The user is responsible for their use of the Service, their content, decisions, invitations, admissions, equipment, connection, obligations toward other participants and compliance with applicable laws.

World-Meeting shall not be liable for damages resulting in particular from:

• improper use of the Service;
• incorrect choice of room, duration, capacity or language;
• absence, error, delay or refusal of admission by the organizer;
• communication of a link or code to an unauthorized person;
• network, browser, device, media permission, firewall or VPN issue;
• content shared by a user;
• incorrect or incomplete translation;
• recording or sharing carried out by a user;
• dispute between organizer and participants;
• third-party provider;
• force majeure event;
• decision made solely on the basis of a translation or subtitle;
• use of the Service in a critical or regulated context without appropriate validation.

To the extent permitted by applicable law, World-Meeting shall not be liable for indirect damages, operating losses, loss of revenue, loss of opportunity, loss of customers, reputational harm, loss of data not directly attributable to a proven fault of World-Meeting, replacement costs, indirect commercial losses or consequences of a missed meeting.

No limitation of liability shall apply in the event of gross negligence or willful misconduct by the Publisher, bodily injury caused by its fault, or liability that cannot be limited by law.

Support requests must be sent through the contact methods indicated on the Site.

Support may request information necessary to process the request, including room identifier, date, time, contact email address, description of the problem, non-sensitive screenshot, technical context and payment status.

World-Meeting does not guarantee any specific response time, unless separately agreed in writing.

The Service may be accessible from several countries, including the European Union, the United States, Asia or other regions.

The user is responsible for verifying that their access to and use of the Service are authorized in their country, sector, organization and usage context.

World-Meeting may limit access to the Service in certain countries, regions, networks, sectors or situations in order to comply with applicable laws, sanctions, embargoes, export restrictions, requirements of third-party providers or security constraints.

The user undertakes not to use the Service in violation of economic sanctions, anti-corruption rules, export control laws, restrictions applicable to communication services, confidentiality rules, data transfer rules or local professional obligations.

These CGU are provided in English for clarity and for international users. They are intended to reflect terms drafted for a French business operator and governed by French law.

References to "CGU" and "CGV" correspond to French contractual terminology and do not change the governing law, professional positioning or legal scope of the Service.

If a French version of these CGU is also published and a discrepancy exists between the English and French versions, the French version may prevail unless a specific written agreement provides otherwise or mandatory law requires a different interpretation.

World-Meeting may modify the CGU to reflect changes in the Service, the law, business practices, providers, security or operational needs.

The applicable version is the version available on the Site at the time the Service is used, unless specific terms or acceptance of a given version for a paid order apply.

Where the modifications are substantial, World-Meeting may inform users by any reasonable means.

Use of the Service after publication of the modified CGU constitutes acceptance of those modifications.

If any provision of the CGU is declared null, invalid, unenforceable or deemed unwritten, the other provisions shall remain applicable.

The provision concerned shall, where possible, be replaced by a valid provision having an economic and legal effect as close as possible to the initial intention.

The fact that World-Meeting does not exercise a right or does not sanction a breach shall not constitute a waiver of its right to exercise that right or sanction that breach at a later date.

These CGU are governed by French law, unless contrary mandatory rules apply.

Where the user acts in a professional capacity, any dispute relating to the validity, interpretation, performance or termination of the CGU shall fall within the exclusive jurisdiction of the courts having subject-matter jurisdiction within the district of the Publisher's registered office, including in summary proceedings, multiple-defendant proceedings, third-party claims, emergency proceedings or protective measures.

Where mandatory rules protecting a party apply despite the professional positioning of the Service, such rules are not excluded by these CGU.

For any question relating to the CGU, use of the Service, a report or an incident, the user may contact World-Meeting via the Site's contact page or the contact details indicated in the Legal Notice.